Business operator
PrismBay Clean is a customer-facing retail brand operated by STUDYSMARTZ LLC.
Information you provide
Information associated with an order or support request may include your name, email address, phone number, delivery address, order details and any information you choose to send to customer support.
Payment information
Product links open Stripe-hosted checkout. Payment-card details are entered on Stripe's service and are not collected through the PrismBay Clean storefront page. Do not email full card numbers or security codes to PrismBay Clean.
How information is used
Order and support information is used to process purchases, arrange fulfillment, provide customer support, investigate delivery or product issues, administer refunds where approved and maintain the business records required for store operations.
Fulfillment and carriers
Information needed to process and deliver an order may be shared with the supplier, fulfillment provider or carrier involved in that order. Only information required for the relevant operational purpose should be provided.
Service providers
Stripe and other providers involved in checkout, hosting, fulfillment or delivery process information under their own privacy practices and legal obligations. PrismBay Clean does not control the independent privacy practices of those services.
Security
The storefront uses HTTPS. Payment-card entry occurs on Stripe-hosted checkout. Customers should avoid sending sensitive authentication credentials through ordinary email.
Retention
Order and support records are retained only as needed for legitimate operational, accounting, dispute, fraud-prevention or legal purposes, subject to the systems and service providers used to process the transaction.
Your questions
For a privacy question concerning PrismBay Clean, email support@prismbayai.com and clearly describe the request.